Privacy policy

Privacy Policy

Updated: July 2025

This Privacy Policy outlines how Little Peas Limited ("we", "us", "our") collects, uses, and protects your personal information when you visit our website at littlepeas.co.uk, or otherwise interact with us.

1. Who We Are

Little Peas Limited
Registered in Scotland under Company No. SC344177
Registered Address: 10 Halbeath Road, Dunfermline, Fife, KY12 7QX
VAT Number: GB936009038
Email: sales@littlepeas.co.uk

2. What Information We Collect

We may collect the following personal data:

  • Your name, contact details (email address, telephone number, postal address)

  • Order and transaction details

  • Delivery information

  • Account login details (if you create an account)

  • IP address and device/browser information

  • Preferences and marketing opt-ins

  • Review submissions via third-party services (e.g. Trustpilot, Reviews.io)

3. How We Collect Information

We collect information in several ways:

  • When you place an order or create an account

  • When you contact us via email or contact forms

  • When you browse our website (via cookies and analytics tools)

  • When you leave a review via third-party review platforms

4. How We Use Your Information

We use your data to:

  • Process your orders and payments

  • Deliver products to you

  • Communicate with you about your order

  • Respond to your queries and customer service requests

  • Send marketing communications (if opted-in)

  • Improve our services and website

  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contractual necessity (to fulfil your order)

  • Consent (for marketing communications)

  • Legal obligation (e.g. tax and accounting)

  • Legitimate interests (e.g. customer service, fraud prevention)

6. Data Sharing

We may share your data with:

  • Delivery couriers (e.g. DPD, Royal Mail)

  • Payment providers (e.g. Klarna, PayPal)

  • Our website host and IT support

  • Review platforms (e.g. Trustpilot, Reviews.io)

  • Legal or regulatory bodies if required

7. How Long We Keep Your Data

We retain your data only as long as necessary for the purposes outlined above, including legal, accounting, or reporting requirements. Typically:

  • Order records: up to 6 years

  • Account details: until deletion is requested

  • Marketing preferences: until you unsubscribe

8. Your Rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time (e.g. marketing)

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

9. Cookies

We use cookies to improve your website experience, track usage, and provide relevant marketing. See our Cookie Policy for details.

10. Contact Us

To make a data-related request, please email us at:
📧 sales@littlepeas.co.uk