Terms of service

Website Terms & Conditions

Updated: July 2025
Website: littlepeas.co.uk
Business Name: Little Peas Limited
Company Registration Number: SC344177 (Scotland)
VAT Number: GB936009038
Registered Address: 10 Halbeath Road, Dunfermline, Fife, KY12 7QX

1. Introduction

These Terms & Conditions govern your use of the Little Peas website and any purchases made through it. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with them, please do not use our website.

2. About Us

Little Peas Limited is a UK-registered company offering prams, car seats, and other baby products for sale online to UK customers. We are based in Scotland and comply with UK and Scottish consumer law.

3. Placing an Order

Orders can be placed directly through our website. Once your order is placed, you will receive a confirmation email. This does not mean your order has been accepted — acceptance occurs when we dispatch the goods.

We reserve the right to refuse or cancel orders at our discretion (e.g. due to stock availability, pricing errors, or suspected fraud).

4. Pricing & Payment

All prices are listed in GBP (£) and include VAT where applicable. We accept payment by:

  • Credit/Debit Card

  • Klarna

  • PayPal

Full payment must be received before your order is dispatched.

5. Delivery

We deliver to addresses within the United Kingdom. International orders may be subject to additional shipping charges, and we will contact you if this applies.

Shipping timeframes and costs are provided at checkout. Delays caused by couriers or events outside our control (e.g. weather, strikes) are not our responsibility.

6. Returns & Refunds

We want you to be happy with your purchase. Please refer to our Returns & Refund Policy for full details.

Key points:

  • Unwanted items can be returned within 14 days in unused, resalable condition.

  • Customers may arrange return shipping or request a £15-per-box collection (UK only).

  • Faulty items must be reported within 30 days for refund or replacement.

  • Manufacturer warranties apply after 30 days; contact us for assistance.

Refunds will be processed within 14 days of receiving your return and issued via the original payment method.

7. Warranty

Warranties are offered by the manufacturer or supplier. Please refer to your product manual or contact us for details. We will facilitate claims where possible.

8. User Reviews

We collect product reviews via Trustpilot and Reviews.io. Reviews must be fair, accurate, and not offensive. We reserve the right to moderate or remove content that violates these principles.

9. Intellectual Property

All content on this website — including images, logos, product descriptions, and text — is the property of Little Peas Limited or its licensors. You may not copy, reproduce, or use our content without permission.

10. Third-Party Links

We may include links to third-party websites (e.g. suppliers). These are provided for convenience and do not imply endorsement. We are not responsible for their content, accuracy, or privacy practices.

11. Privacy & Cookies

We collect and process personal data in line with UK GDPR. This includes when you create an account, place an order, or sign up for newsletters.

Please see our Privacy Policy and Cookie Policy for full details on how we handle your information.

12. Advice & Disclaimers

We offer expert guidance on our products based on industry knowledge. However, this advice is for general informational purposes only and should not be considered a substitute for manufacturer instructions or professional advice.

13. Limitation of Liability

We are not liable for:

  • Indirect, incidental, or consequential loss or damage

  • Delay or failure caused by events outside our control

  • Misuse or unauthorised modification of products

Our total liability for any claim arising out of or in connection with your use of the website shall not exceed the amount paid by you for the product in question.

14. Governing Law

These Terms & Conditions are governed by the laws of Scotland. Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

15. Contact Us

If you have any questions about these terms or need assistance, please contact us:

📧 Email: sales@littlepeas.co.uk
📞 Phone: 01383 738 866
📍 Address: 10 Halbeath Road, Dunfermline, Fife, KY12 7QX