Refund policy

1. Returns

If you’re not completely happy with your item, we accept returns on most unused products within 14 days of delivery.

To qualify for a return:

• Items must be unused and in resalable condition.

• Wherever possible, return the item in original packaging.

How to return:

• You can arrange shipping yourself
  or

• We can arrange collection within the UK for £15 per box
  (Email sales@littlepeas.co.uk to request a collection)

2. Refunds

• Refunds are issued via the original payment method.

• We process refunds within 14 days of receiving returned goods.

• Refunds will be issued minus any applicable return shipping charges.

3. Faulty Items

If your product has a manufacturer fault within 30 days of purchase:

• Contact us at sales@littlepeas.co.uk

• We may ask for photos/videos or inspection by the manufacturer

• A replacement, repair, or refund will be offered

Exclusions include:

• General wear and tear, accidental damage, neglect or misuse

• Failure to follow manufacturer instructions

• Use of third-party accessories

• Tyre/puncture damage

• Items not owned by the original purchaser

If a fault arises after 30 days, your item is covered under the manufacturer’s warranty. We will support your claim by contacting the manufacturer on your behalf.

If the warranty has expired, we can help arrange repair or quote for a replacement.

4. Order Cancellations

You may cancel an order before dispatch by emailing sales@littlepeas.co.uk.
Include your order number and full name.

• If your order has already been dispatched, our standard returns process applies.

• Refused deliveries will be subject to collection charges.